Privacy Policy — Sloomoo
Last Updated: April 2, 2026
This Privacy Policy explains how Sloomoo, Inc. (“Sloomoo,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit or interact with our products and services including, without limitation, our websites, and any pages or checkout flows that link to this Privacy Policy (collectively, the “Site”).
This policy is designed to be easy to read. Additional legally required details for certain jurisdictions or activities are provided in the annexes linked below.
Disclosure Regarding the California Consumer Privacy Act (Notice at Collection). For information on our processing of personal information that is subject to the California Consumer Privacy Act (“CCPA”), please see Annex A – Supplemental CCPA Privacy Notice.
Annexes:
1. Information We Collect
We may collect the following categories of personal information:
- Identifiers and contact information (such as name, email address, phone number)
- Purchase, ticketing, and reservation information
- Billing and payment information
- Account information and preferences
- Customer support communications
- Internet, device, and usage information
- Cookie and tracking data
- Approximate location based on IP address
- CCTV footage collected at our physical locations
Information collected in other contexts, such as job applications, is described in the applicable annex.
2. How We Collect Information
We collect personal information:
- Directly from you when you make a purchase, create an account, or contact us
- Automatically through cookies, pixels, and similar technologies
- From service providers and third parties
3. How We Use Information
We use personal information to:
- Provide and administer purchases, tickets, and customer service
- Communicate with you
- Personalize experiences and marketing
- Analyze Site performance and usage
- Run and measure advertising campaigns
- Maintain security, prevent fraud, and protect our rights
- Comply with legal obligations
4. Cookies and Similar Technologies
We use cookies and similar technologies to operate the Site, understand how it is used, and support advertising. Cookies may be categorized as essential, analytics, or targeted advertising cookies.
Some of our uses of cookies and similar technologies may be considered “targeted advertising,” “sharing” for “cross-context behavioral advertising,” and/or a “sale” under applicable privacy laws. You can manage your cookie preferences using our cookie banner or settings tool.
5. Managing Cookie Preferences
When you visit our website, you can customize cookies. You may update your preferences at any time. Disabling some cookies may affect Site functionality.
6. Service Providers and Sharing
We share personal information with vendors that help operate our Site and services, such as e-commerce, ticketing, analytics, and advertising partners. We may share personal information to protect Sloomoo or others including, without limitation, in response to government or other legal requests. We may also disclose information in connection with business transactions.
7. Your Choices
- Marketing emails: You may unsubscribe at any time using the link in our emails.
- Cookies: Manage preferences through our cookie banner or browser settings.
Privacy Center:
Privacy Rights Requests
In accordance with applicable law, you may have the right to:
- Request Access to or Portability of Your Personal Information;
- Request Correction of Your Personal Information;
- Request Deletion of Your Personal Information; and
- Request to Opt Out of Certain Processing Activities, including, as applicable, if we process your personal information for “targeted advertising” (as “targeted advertising” is defined by applicable privacy laws), or if we “sell” your personal information (as “sell” is defined by applicable privacy laws).
To opt out of our “sale” of personal information or “targeted advertising” that relies on cookies or similar technologies, please click here and follow the instructions provided.
If you would like to exercise any of the other rights described above, please visit our Privacy Center (links above) or contact us as set forth in “Contact Us” below. We will process such requests in accordance with applicable laws.
Only you, or someone legally authorized to act on your behalf in certain jurisdictions, may make a request to exercise the rights listed above regarding your personal information. If your personal information is subject to a law that allows an authorized agent to act on your behalf in exercising your privacy rights and you wish to designate an authorized agent, please provide written authorization signed by you and your designated agent using the information found in “Contact Us” below and ask us for additional instructions.
To protect your privacy, we will take steps to verify your identity before fulfilling certain requests submitted under applicable privacy laws. These steps may involve asking you to provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative. Examples of our verification process may include asking you to confirm the email address we have associated with you.
Some laws may allow you to appeal our decision if we decline to process your request. If applicable laws grant you an appeal right, and you would like to appeal our decision with respect to your request, you may do so by informing us of this and providing us with information supporting your appeal.
8. Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Children’s Privacy
Our Site is not directed to children, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent changes.
11. Contact Us
For the purpose of applicable data protection laws, we are the data controller of your personal information.
Sloomoo, Inc.
Email: sloomoo@sloomoo.com
Sloomoo Privacy Center
Toll-Free Phone Number: 877-917-5463
Annexes
Additional legally required details for certain jurisdictions or activities are provided below.
Annex A — Supplemental CCPA Privacy Notice
This Supplemental CCPA Privacy Notice supplements our Privacy Policy and applies only to our processing of personal information that is subject to the CCPA.
NOTICE AT COLLECTION
At or before the time of collection, California residents have a right to receive notice of our privacy practices. California residents can find this information below.
- Personal Information Collected. See the section of this Supplemental CCPA Privacy Notice titled “Overview of Personal Information Collected, Disclosed, Sold, and/or Shared” for a list of personal information that may be collected. If we have previously collected personal information in the past 12 months, we may collect that personal information from you.
- Uses of Personal Information. See the section of this Supplemental CCPA Privacy Notice titled “Uses of Personal Information” for a list of the purposes for which we use personal information.
- Is Personal Information “Sold” or “Shared” for “Cross-Context Behavioral Advertising”? Yes. See the section titled “Overview of Personal Information Collected, Disclosed, Sold, and/or Shared” for more details. If we have previously “sold” personal information or “shared” personal information for “cross-context behavioral advertising” in the past 12 months, we may “sell” or “share” that personal information if collected from you. See the section titled “Right to Opt Out of ‘Sales’ of Personal Information and/or ‘Sharing’ for ‘Cross-Context Behavioral Advertising’” for instructions on how to opt out of these activities.
- How Long Is Personal Information Retained? To determine the appropriate retention period for personal information, we may consider applicable legal requirements; the amount, nature, and sensitivity of the personal information; certain risk factors; the purposes for which we process your personal information; and whether we can achieve those purposes through other means.
- Additional Information. For more information on our privacy practices, please review this Supplemental CCPA Privacy Notice and our Privacy Policy. Importantly, the section of our Privacy Policy titled “Your Choices” includes important details about how you can exercise some of the rights that you have under the CCPA.
CATEGORIES OF SOURCES FROM WHICH PERSONAL INFORMATION IS COLLECTED
We collect personal information that you provide to us, personal information we collect automatically when you use the Site, and personal information from third-party sources.
OVERVIEW OF PERSONAL INFORMATION COLLECTED, DISCLOSED, SOLD, AND/OR SHARED
The CCPA provides California residents with the right to know what categories of personal information Sloomoo has collected about them, whether Sloomoo disclosed that personal information to a service provider or a contractor for a business purpose, whether Sloomoo “sold” that personal information, and whether Sloomoo “shared” that personal information for “cross-context behavioral advertising” in the preceding 12 months. California residents can find this information below:
| Category of Personal Information Collected by Sloomoo | Did Sloomoo disclose the personal information to a service provider or a contractor for a business purpose? | Category of third parties to whom personal information is sold and/or shared |
|---|---|---|
| Identifiers | Yes | Advertising partners |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | Yes | Not applicable |
| Commercial information | Yes | Advertising partners |
| Internet or other electronic network activity | Yes | Advertising partners |
| Sensory data | Yes | Not applicable |
| Professional or employment-related information | Yes | Not applicable |
| Inferences drawn from other personal information to create a profile about a consumer | Yes | Not applicable |
| Personal information that reveals a consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account | Yes | Not applicable |
| Personal information that reveals a consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membership | Yes | Not applicable |
USES OF PERSONAL INFORMATION
We may use and disclose the personal information that we collect for the business and commercial purposes listed in our Privacy Policy.
RIGHT TO OPT OUT OF “SALES” OF PERSONAL INFORMATION AND/OR “SHARING” FOR “CROSS-CONTEXT BEHAVIORAL ADVERTISING”
We “sell” your personal information or “share” your personal information for “cross-contextual behavioral advertising” to provide you with “cross-context behavioral advertising” about Sloomoo’s products and services.
California residents may opt out of “sales” of personal information and “sharing” of personal information for “cross-context behavioral advertising” that are carried out on sloomoo.com by broadcasting the opt-out preference signal known as the Global Privacy Control (“GPC”) (on the browsers and/or browser extensions that support such a signal). To download and use a browser supporting the GPC browser signal, visit the Global Privacy Control website. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use to visit sloomoo.com.
DISCLOSURE REGARDING INDIVIDUALS UNDER THE AGE OF 16
Sloomoo does not have actual knowledge of any “sale” of personal information of minors under 16 years of age. Sloomoo does not have actual knowledge of any “sharing” of personal information of minors under 16 years of age for “cross-context behavioral advertising.”
DISCLOSURE REGARDING SENSITIVE PERSONAL INFORMATION
Sloomoo uses and discloses sensitive personal information only for the purposes set forth in Section 7027(m) of the CCPA regulations.
NO RETALIATION FOR THE EXERCISE OF RIGHTS UNDER THE CCPA
California residents have the right not to be retaliated against by us for the exercise of their rights conferred by the CCPA.
Annex B — EEA / UK Privacy Addendum (GDPR)
If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection laws.
Your Rights
These rights may include access, deletion, correction, restriction or objection to processing, and withdrawal of consent.
International Transfers
We may transfer personal information outside your country. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
Complaints
You may lodge a complaint with your local data protection authority if you believe your rights have been violated.
Annex C — Job Applicant Privacy Notice
This notice applies to individuals who apply for jobs with Sloomoo.
Information We Collect
We may collect contact information, resumes or CVs, and application-related communications.
How We Use Information
We use applicant information to evaluate candidacy, conduct recruitment, and comply with legal obligations.
Retention and Rights
We retain applicant information as required by law and business needs.
