Privacy Policy — Sloomoo
Effective Date: June 12, 2025 Last Updated: February 12, 2026
This Privacy Policy explains how Sloomoo, Inc. (collectively, “Sloomoo,” “we,” “us,” or “our”) collect, use, disclose, and protect personal information when you visit or interact with our websites, including any pages or checkout flows that link to this Privacy Policy (the “Site”).
This policy is designed to be easy to read. Additional legally required details for certain jurisdictions or activities are provided in the annexes linked below.
Table of contents
Annexes:
1. Information We Collect
We may collect the following categories of personal information:
- Identifiers and contact information (such as name, email address, phone number)
- Purchase, ticketing, and reservation information
- Billing and payment information
- Account information and preferences
- Customer support communications
- Internet, device, and usage information
- Cookie and tracking data
- Approximate location based on IP address
Information collected in other contexts, such as job applications or video monitoring at our physical locations, is described in the applicable annex.
2. How We Collect Information
We collect personal information:
- Directly from you when you make a purchase, create an account, or contact us
- Automatically through cookies, pixels, and similar technologies
- From service providers and partners that help operate the Site
3. How We Use Information
We use personal information to:
- Provide and administer purchases, tickets, and customer service
- Communicate with you about orders and operational matters
- Personalize experiences and offers
- Analyze Site performance and usage
- Run and measure advertising campaigns
- Maintain security, prevent fraud, and protect our rights
- Comply with legal obligations
4. Cookies and Similar Technologies
We use cookies and similar technologies to operate the Site, understand how it is used, and support advertising. Cookies may be categorized as essential, analytics, or targeted advertising cookies.
Targeted advertising may involve the “sharing” of personal information under certain privacy laws. You can manage your cookie preferences using our cookie banner or settings tool.
5. Managing Cookie Preferences
When you first visit the Site, you can accept, reject, or customize cookies. You may update your preferences at any time. Disabling some cookies may affect Site functionality.
6. Service Providers and Sharing
We share personal information with vendors that help operate our Site and services, such as e-commerce, ticketing, analytics, and advertising providers. We may also disclose information in connection with business transactions or to comply with law.
Details about disclosures, sales, or sharing under California law are provided in Annex A.
7. Your Choices
- Marketing emails: You may unsubscribe at any time using the link in our emails.
- Cookies: Manage preferences through our cookie banner or browser settings.
- Privacy rights: Depending on where you live, you may have additional rights. See the annexes or submit a request via our Privacy Rights Request process.
Privacy Rights Requests: Submit a request
8. Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is completely secure.
10. Children’s Privacy
Our Site is not directed to children, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent changes.
12. Contact Us
Sloomoo, Inc.
Email: sloomoo@sloomoo.com
Annexes
Additional legally required details for certain jurisdictions or activities are provided below.
Annex A — Supplemental CCPA / CPRA Privacy Notice
This Supplemental CCPA / CPRA Privacy Notice applies only to California residents.
Notice at Collection
At or before the time of collection, we provide notice of the categories of personal information collected, the purposes of use, and whether such information is sold or shared.
Categories of Personal Information Collected
We may collect identifiers, commercial information, internet activity, geolocation data, inferences, and other categories described in the main Privacy Policy.
Sale or Sharing of Personal Information
We may sell or share personal information for cross-context behavioral advertising.
Your California Privacy Rights
California residents have the right to know, delete, correct, and opt out of the sale or sharing of personal information. We will not discriminate against you for exercising these rights.
Requests may be submitted through our Privacy Rights Request process. Submit a request
Annex B — EEA / UK Privacy Addendum (GDPR)
If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection laws.
Your Rights
These rights may include access, deletion, correction, restriction or objection to processing, and withdrawal of consent.
International Transfers
We may transfer personal information outside your country. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
Complaints
You may lodge a complaint with your local data protection authority if you believe your rights have been violated.
Annex C — Job Applicant Privacy Notice
This notice applies to individuals who apply for jobs with Sloomoo.
Information We Collect
We may collect contact information, resumes or CVs, and application-related communications.
How We Use Information
We use applicant information to evaluate candidacy, conduct recruitment, and comply with legal obligations.
Retention and Rights
We retain applicant information as required by law and business needs.