Privacy Policy — Sloomoo
Effective Date: June 12, 2025 Last Updated: March 3, 2026
This Privacy Policy explains how Sloomoo, Inc. (collectively, “Sloomoo,” “we,” “us,” or “our”) collect, use, disclose, and protect personal information when you visit or interact with our websites, including any pages or checkout flows that link to this Privacy Policy (the “Site”).
This policy is designed to be easy to read. Additional legally required details for certain jurisdictions or activities are provided in the annexes linked below.
Annexes:
1. Information We Collect
We may collect the following categories of personal information:
- Identifiers and contact information (such as name, email address, phone number)
- Purchase, ticketing, and reservation information
- Billing and payment information
- Account information and preferences
- Customer support communications
- Internet, device, and usage information
- Cookie and tracking data
- Approximate location based on IP address
Information collected in other contexts, such as job applications or video monitoring at our physical locations, is described in the applicable annex.
2. How We Collect Information
We collect personal information:
- Directly from you when you make a purchase, create an account, or contact us
- Automatically through cookies, pixels, and similar technologies
- From service providers and partners that help operate the Site
3. How We Use Information
We use personal information to:
- Provide and administer purchases, tickets, and customer service
- Communicate with you about orders and operational matters
- Personalize experiences and offers
- Analyze Site performance and usage
- Run and measure advertising campaigns
- Maintain security, prevent fraud, and protect our rights
- Comply with legal obligations
4. Cookies and Similar Technologies
We use cookies and similar technologies to operate the Site, understand how it is used, and support advertising. Cookies may be categorized as essential, analytics, or targeted advertising cookies.
Targeted advertising may involve the “sharing” of personal information under certain privacy laws. You can manage your cookie preferences using our cookie banner or settings tool.
5. Managing Cookie Preferences
When you first visit the Site, you can accept, reject, or customize cookies. You may update your preferences at any time. Disabling some cookies may affect Site functionality.
6. Service Providers and Sharing
We share personal information with vendors that help operate our Site and services, such as e-commerce, ticketing, analytics, and advertising providers. We may also disclose information in connection with business transactions or to comply with law.
Details about disclosures, sales, or sharing under California law are provided in Annex A.
6A. Third-Party Websites and Links
The Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.
We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may be viewable by others.
7. Your Choices & Privacy Rights
- Marketing emails: You may unsubscribe at any time using the link in our emails.
- Cookies: Manage preferences through our cookie banner or browser settings.
- Privacy rights: Depending on where you live, you may have additional rights. See the annexes or submit a request via our Privacy Rights Request process.
Privacy Settings:
Privacy Settings
Data Subject Request Form:
Submit a request
Do Not Sell or Share My Personal Information:
Opt out
SMS / text message programs
If you opt in to receive text messages from us, we may send you informational and promotional messages (for example, cart reminders if you provided consent and enabled the relevant settings).
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share personal information (including your SMS opt-in or consent status) with third parties that help us provide our messaging services, including platform providers, phone companies, and other vendors who assist in the delivery of text messages.
Verification
We may need to verify your identity before we can process certain requests, as permitted or required by applicable law. For example, we may ask you to confirm the email address we have associated with you.
Authorized agents
In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. We may require proof that you authorized the agent to act for you and may need you to verify your identity directly with us.
Appeals
Some laws may allow you to appeal a decision if we decline to process your request. If you have an appeal right, you may appeal by contacting us and providing information supporting your appeal.
Global Privacy Control and Do Not Track
If your browser supports Global Privacy Control (“GPC”) and you have enabled it, then depending on where you are, we will treat the signal as a request to opt out of certain uses of personal information (such as “sale” or “sharing” for cross-context behavioral advertising) for the browser and device that sends the signal. Learn more at globalprivacycontrol.org.
Other than GPC, we do not respond to other “Do Not Track” signals that may be sent by web browsers or devices.
Non-discrimination
We will not discriminate against you for exercising your privacy rights.
8. Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is completely secure.
10. Children’s Privacy
Our Site is not directed to children, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent changes.
12. Contact Us
For the purpose of applicable data protection laws, we are the data controller of your personal information.
Sloomoo, Inc.
3637 Peachtree Rd NE Suite D
Atlanta, GA 30326, US
[insert toll-free phone number]
Email: sloomoo@sloomoo.com
Annexes
Additional legally required details for certain jurisdictions or activities are provided below.
Annex A — Supplemental CCPA / CPRA Privacy Notice
This notice applies only to California residents and supplements the Privacy Policy.
Notice at Collection
At or before the time we collect personal information, California residents have the right to receive notice of our practices, including: the categories of personal information we collect, the purposes for which we use it, and whether we “sell” or “share” it (as those terms are defined by California law).
Categories of personal information collected
We may collect (and may have collected in the preceding 12 months) the categories listed in the table below, depending on how you interact with the Site.
Overview: collected, disclosed, sold, and/or shared (past 12 months)
“Disclosed” means disclosed for a business purpose to service providers/vendors. “Sold” and “Shared” are defined under California law and may include disclosure for cross-context behavioral advertising.
| Category of personal information | Disclosed for a business purpose (vendors/service providers) | Sold or shared for cross-context behavioral advertising |
|---|---|---|
| Identifiers (e.g., name, email, phone, online identifiers) | Yes | May be shared |
| California Customer Records categories (Cal. Civ. Code § 1798.80(e)) | Yes | May be shared |
| Commercial information (e.g., products/tickets purchased, transaction history) | Yes | May be shared |
| Internet or other electronic network activity (e.g., pages viewed, interactions, cookie data) | Yes | May be shared |
| Geolocation data (approximate location derived from IP) | May be disclosed | Not typically sold/shared |
| Sensory data (if applicable, e.g., CCTV footage at physical locations) | May be disclosed | No |
| Professional or employment-related information (job applicants) | May be disclosed | No |
| Inferences (e.g., preferences inferred from interactions) | May be disclosed | May be shared |
| Biometric information | Not typically disclosed | No |
| Non-public education information (FERPA) | Not typically disclosed | No |
| Sensitive personal information: precise geolocation | Not typically disclosed | No |
| Sensitive personal information: racial or ethnic origin, religious or philosophical beliefs, union membership | Not typically disclosed | No |
| Sensitive personal information: contents of mail, email, and text messages (unless we are the intended recipient) | Not typically disclosed | No |
| Sensitive personal information: genetic data | Not typically disclosed | No |
| Sensitive personal information: biometric information used for unique identification | Not typically disclosed | No |
| Sensitive personal information: health data | Not typically disclosed | No |
| Sensitive personal information: sex life or sexual orientation | Not typically disclosed | No |
| Sensitive personal information: neural data | Not typically disclosed | No |
Categories of sources
We collect personal information from:
- You (when you make a purchase, create an account, contact us, or otherwise provide information)
- Automatic collection through cookies and similar technologies
- Service providers and partners that help operate the Site
Business and commercial purposes
We use and disclose personal information for purposes such as:
- Providing, tailoring, and improving the Site and services
- Marketing and advertising
- Security and fraud prevention
- Customer support and communications
- Legal and compliance purposes
- Auditing related to counting ad impressions, verifying positioning and quality of ad impressions, and auditing compliance
- Debugging to identify and repair errors that impair existing intended functionality
- Short-term, transient use (including non-personalized advertising shown as part of your current interaction)
- Maintaining or servicing accounts, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing analytics, providing storage, or providing similar services
- Undertaking internal research for technological development and demonstration
- Undertaking activities to verify or maintain the quality or safety of a service or device, and to improve, upgrade, or enhance it
Right to opt out of sale/sharing (cross-context behavioral advertising)
California residents may have the right to opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising. You can exercise this right by visiting our Do Not Sell or Share My Personal Information page, by submitting a request at /privacy-request, and/or through cookie preference controls where applicable.
Individuals under 16
We do not have actual knowledge that we “sell” or “share” personal information of minors under 16 years of age.
Sensitive personal information
We use and disclose sensitive personal information only as permitted by applicable law and for permitted business purposes.
Non-discrimination
California residents have the right not to receive discriminatory treatment for exercising privacy rights.
Annex B — EEA / UK Privacy Addendum (GDPR)
If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection laws.
Your Rights
These rights may include access, deletion, correction, restriction or objection to processing, and withdrawal of consent.
Depending on your location and applicable law, you may also have the right to object to certain processing, request restriction of processing, and withdraw consent where we rely on consent as a legal basis. Withdrawing consent does not affect processing that occurred before withdrawal.
International Transfers
We may transfer personal information outside your country. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
Complaints
You may lodge a complaint with your local data protection authority if you believe your rights have been violated.
Annex C — Job Applicant Privacy Notice
This notice applies to individuals who apply for jobs with Sloomoo.
Information We Collect
We may collect contact information, resumes or CVs, and application-related communications.
How We Use Information
We use applicant information to evaluate candidacy, conduct recruitment, and comply with legal obligations.
Retention and Rights
We retain applicant information as required by law and business needs.
